Restaurant Reservation & Guest Engagement Solutions
Built based on hospitality pain points, Now Book It’s restaurant management solutions are designed to help venues save time, increase revenue, and deliver exceptional experiences.
Set up every service for success with complete control of your venue
Diary, Table & Runsheet views
See your service at a glance — all tables and bookings in one timeline, floor plan, or runsheet for briefings.
Gift Cards & Events
Offer gift cards and organise events to drive more revenue, all within one platform.
Upsells, add-ons & booking options
Offer pre-orders, set menus or add-ons at booking — 40% of diners add upsells when prompted.
Diary mobile
Native iOS app for full venue control on the go — manage bookings wherever you are.
Built-in payments & deposits
Collect booking guarantees at the point of reservation to reduce no-shows.
Book directly on social
65% of diners prefer directly on a venue's website, social platform, or Google business page.
Booking confirmation reminders
Automated SMS & email confirmation and reminders with a 98% confirmation rate.
Standby lists
Never turn a guest away with standby waitlists for full services and a walk-in queue system.
Turn first-time guests into regulars that keep coming back—automatically
Automated email & SMS campaigns
Drag-and-drop email builder with branded templates and SMS campaigns to reach guests where they are, every step of the way.
Post-dining thank you & review requests
Send branded follow-ups from your venue after every visit, and automatically prompt happy guests to leave a Google review
Birthday & Loyalty campaigns
Delight guests with a gift on their birthday, reward dining milestones and keep your best customers coming back.
Touchpoints that drive repeat visits
Watch revenue grow as you set up consistent and timely communication with diners, building long-term relationships.
Increase revenue by making smarter decision with insights
Actionable AI-powered recommendations
Not just raw data. Our reporting dashboard surfaces smart, specific insights like peak months, staffing needs, and booking trends.
Instant charts & reports
Get easy-to-understand visualisations with executive summaries, key metrics, and analysis in a single click—all exportable to PDF.
Simplified queries
No more diving into manual reports — just ask questions to get optimised answers about your venue, like "how many covers did we do last quarter?" or "who are my top 10 guests by spend?".
All your data in one place
Booking history. Payments. Average spend, and more. Everything you need to know about your venue is in a single dashboard.
Never miss another call with our 24/7 AI phone host, Sadie
24/7 call handling
No hold music, no voicemail. Sadie picks up every call and makes sure every bookng lands, even if it's 11pm on a Sunday.
Integrated phone bookings & deposits
Sadie takes, edits, and cancels bookings in real-time. With a direct integration to Now Book It, you don't have to lift a finger.
Call analytics & transcripts
Full call history, transcripts, and summaries so you always know what your guests are asking about.
Enquiries & knowledge base
Sadie handles venue enquiries for you, whether it's about your menu items, seating areas, or last-minute availability.
It’s just better with Now Book It
24/7 Support
We partner with you from day one—and we’re here every day after that. Count on our local support team around the clock via phone, live chat, email and in-platform.
Industry-wide Integrations
Sync seamlessly with your existing platforms, whether it’s your trusted POS or major payment gateway systems.
Guest database you always own
Venues collect 50% more customer data with our system. Guests, visits, and booking preferences - every data point belongs to you.
Multi-venue management
Manage more locations with one single account to drive bookings across venues and seat guests efficiently.
Practical restaurant solutions, tools and tips
The gap that most venues live in is knowing things are going well (or not), but not knowing why. And...
Most venues lose 70% of first-time guests. When there are thousands of other restaurants out there vying for a diner’s...
Ready to get started?
Let’s get you talking to one of our team members.