No shows and last minute cancellations are easily one of the most frustrating parts of running a restaurant. You’ve got the team prepped, the tables set, and the kitchen fired up, only for unfilled seats to throw off the flow.
In hospitality, your staff is the face of your business. They’re the ones greeting guests, taking orders, solving problems, and most of the time, the reason customers keep coming back. In fact, for 86% of businesses, good customer service turn
Dive into global restaurant online booking and reservation statistics and trends, covering major markets from Australia and New Zealand to the United States, Canada and the United Kingdom.
Tipping is a common practice that has been around for centuries, especially in the food industry. It’s a way of showing appreciation for the service received and can significantly impact the income of hospitality workers. However, many might feel confused
In the dynamic and competitive world of food service, managing a single restaurant can be a challenge. Now, imagine overseeing multiple venues. The complexity and responsibilities multiply, and so do the questions. This guide aims to answer some of the
By now, many restaurants have heard about AI reservation systems, the increasingly popular software solution that uses artificial intelligence to streamline and enhance the booking process. It has massive use cases across industries and chances are you’ve probably used something
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